Operations Coordinator

We are seeking an Operations Coordinator to join our growing operations team. Our sensors are currently installed in thousands of containers across North America and we’re looking for someone to help maintain this network by supporting the fast-paced operations side of Compology. This person will report directly to our VP of Operations, be an integral part of the operations team, and will have a huge part in helping us build a solid foundation for our growth.

Responsibilities & Key Role Objectives
  • Use proprietary monitoring tools to assess customers’ sensor performance
  • When needed, quickly deploy field technicians to resolve issues
  • Maintain inventory records of all replacement products and coordinate analysis of defective sensors
  • Help to manage and support our network of field technicians including onboarding new technicians, assigning technicians to schedules and worksites, and checking in on progress
  • Lending horsepower on cross-functional projects where help is needed
  • Solving complex customer issues and keeping customers 100% satisfied while maintaining our white glove customer service
  • Identifying areas where additional resources – people and tools – are needed and taking the initiative to make these happen
Qualifications, Skills, & Abilities
  • 1-3 years of work experience
  • Hands-on experience in operations, construction, or start-up environment
  • Ability to work independently and take initiative without immediate supervision
  • Motivated and willing to do anything to figure things out
  • Excellent organizational skills and attention to detail
  • Refined problem solving and analytical skills
  • Willingness to work hard and get your hands dirty at a fast-growing start-up
Bonus Points
  • You’ve managed a fleet of drivers, technicians, or contract workers
  • College degree in environmental sciences, business or engineering
  • Great mechanical skills
  • Customer service oriented
  • Enjoys travel
  • Competitive salary and equity
  • Medical, dental, and vision benefits
  • 401(k) plan
  • Pet-friendly office
  • Learn amazing trash-related puns
To apply, send an e-mail to careers@compology.com