In this video, you’ll meet Scott and Nick of Forever Clean, a family business in Raleigh delivering the next generation of customer service and efficiency in construction and demolition recycling. 

Forever Clean has partnered with Compology from the onset of their dumpster rental business, and has grown from 20 to 300 roll-off containers in just two years. They provide trash hauling and recycling service to commercial and residential contractors across the booming Raleigh area. By working with Compology, Forever Clean is tracking its roll-off container locations, managing inventory availability, and remotely vetting its hauls to make efficient, proactive pick ups at 90% or fuller–turning containers 7 days faster than if they relied solely on customer call-ins. That’s time that same container can now be serving and generating revenue from another customer. Now, Forever Clean is serving more customers without spending more on unnecessary containers.

 

 

Having greater visibility into its operations helps Forever Clean increase its dispatch efficiency, reduce operating expenses/overhead, and turn containers 30 percent more often to increase revenue. Maximizing their container utilization means Forever Clean is operating with healthy margins of greater than 50 percent. With the capital Forever Clean saves, they’re making smarter investments in new trucks and other assets, eliminating future maintenance and upgrade needs that are typical for used equipment. 

Forever Clean customers are also benefiting from proactive service pickups. Forever Clean customers can worry about the job at hand and trust Forever Clean to take out the trash. Forever Clean is now providing more premium customer service and differentiating their offering from both small and large competitors.

This video is the first in a series of case studies about how Compology’s remote container monitoring is driving efficiency and growth for waste haulers and generators across North America. Stay tuned for more!

 

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